What do I do in the event of an elevator malfunction?

If you are trapped in an elevator:

  1. Press the “Emergency” button or the “Bell” button.
  2. Use the elevator phone. It will connect to Security.  If for any reason the phone does not work, continue ringing the bell until someone outside the elevator has heard you.
  3. Remain calm.

If you observe a malfunction from outside an elevator:

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