The Family Educational Rights and Privacy Act (FERPA) is a federal law that sets forth requirements regarding the privacy of student records. FERPA governs the release of these records (known as education records) maintained by an educational institution and access to these records. When a student turns 18 years old, or enters a postsecondary institution at any age, the rights under FERPA transfer from the parents to the student.
TYPES, LOCATIONS, AND CUSTODIANS OF EDUCATION RECORDS
Record Type | Location | Custodian |
Academic Records | University Registrar’s Office Student Services Center, Suite 308 Natchitoches, LA 71497 |
University Registrar |
Financial Records | Financial Aid Office Student Services Center, Suite 212 Natchitoches, LA 71497 |
Director of Financial Aid |
Disciplinary Records | Student Services 309 Friedman Student Union Natchitoches, LA 71497 |
Dean of Students |
Health Records | Health Services 111 Infirmary Natchitoches, LA 71497 |
Director of Health Services |
Student Account Records | Student Accounting Student Services Center, Suite 336 Natchitoches, LA 71497 |
Bursar of Business Affairs |
Student Personnel Records | Provost & VP 211 Caspari Hall Natchitoches, LA 71497 |
Provost & VP for Academic Affairs |
Contact Us
Office of the Registrar [site]
Phone: 318-357-6171
Toll Free: 1-800-807-8849
Fax: 318-357-5823 or 318-357-4567
E-mail: registrar@nsula.edu
Veterans Affairs [site]
Phone: 318-357-6171 Ext. 2
Toll Free: 1-800-844-8908
Fax: 318-357-5913
E-mail: vetaffairs@nsula.edu
Office Hours:
Monday – Thursday: 8:00 a.m. – 4:30 p.m.
Friday: 8:00 a.m. – 12:00 p.m. CST
Links
Refund Policy
Standard University Resignation Refund Policy
For students resigning: The date that a student officially resigns from the University determines whether fees are refunded. A student who officially resigns from the University after early registering for classes may obtain a fee refund (or not be charged for classes) according to the following schedule:
Spring and Fall Semester:
Date of Resignation | Amount of Refund |
---|---|
Through the Seventh day of Classes | 100% |
Eighth through the Fourteenth day of Classes | 50% |
Summer Semester:
Date of Resignation | Amount of Refund |
---|---|
First and Second day of Classes | 100% |
Third and Fourth day of Classes | 50% |
Students who fail to cancel or resign from classes according to the above schedule will be charged for all fees associated with their registration. Once students enroll for classes, they must resign in accordance to the above schedule in order not to be assessed registration fees.
Add/Drop Fee Adjustment: Students who apply for and are permitted a reduction in hours scheduled during the first seven class days (two class days in the Summer) will be issued a full refund of the per credit hour fee for the number of hours dropped and applicable student self-assessed fees. No refunds will be issued for a reduction in credit hours after the seventh day. Students who add classes during the schedule adjustment period are required to pay the additional fee assessment in accordance to the fee payment schedule.
The following charges are non-refundable: Health Services Fee, Parking Permit Fee, Installment Plan charge, Late Payment Charges, Late Registration Fee, University Fines, Bookstore Charges, ID Replacement Charges, Credit Exam Fees, and the Application Fee. Housing charges are reduced by the Housing Office based on the student’s check-in and checkout dates. Meal Plan charges are reduced by Auxiliary Services based on the unused portion of the meal plan. Student insurance is refundable only if requested in writing to the Health Services Office within the first two weeks after the opening date of the regular semester’s registration with submission of proof of coverage under another policy.
Courses dropped with a grade of “W” are not refundable at any time and will not be credited to a student’s account. In some cases, the refund policy will result in a reduction of charges and not a “cash” refund.
Resignation/Cancellation From the University
At some time it may be necessary for a student to leave school. If this should occur, the student should not leave without completing an official resignation/cancellation form that will protect his or her academic standing. Please read carefully:
- A student is responsible for cancelling his/her registration before the first day of classes for a fall/spring term or no later than the second class day of a summer session, if proper financial arrangements have not been made.
- A student who fails to cancel his/her registration according to refund schedule will be obligated to pay for those classes in accordance with the current refund policy. Classes will NOT be dropped automatically due to non-payment of tuition and fees or non-attendance of classes.
- Students who drop all courses in which they are registered must officially resign from the University. Students cannot drop their last class via NSUConnect.
- Students who want to cancel their registration or resign from the University may initiate the resignation/cancellation process in the Office of the Registrar or go to the University Registrar’s Office Web page at https://www.nsula.edu/registrar/ to download a copy of the Resignation/Cancellation Form. Students must print, complete, sign, date, and fax the completed form to the Office of the Registrar at (318) 357-5823 or scan the completed form and e-mail it as a PDF attachment to registrar@nsula.edu.
- Students unable to come to campus and/or without Internet access may fax a letter of resignation/cancellation to the University Registrar’s Office at (318) 357-5823.
- A student may resign from the institution with grades of “W” prior to a date specified in the official University academic calendar.
- Students who leave the University without completing an official resignation/cancellation form may have grades of “F” or “WN” recorded in all courses in which they are registered and will be charged all fees associated with their registration.